Introduction

At Mouzah, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website mouzah.com, including any other media form, media channel, mobile website, or mobile application related or connected to it.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

We may collect information about you in a variety of ways. The information we collect on the Site includes:

Personal Data

When you register for an account, subscribe to our newsletter, or engage with our contact forms, we may collect personally identifiable information, such as your:

• Name
• Email address
• Phone number
• Mailing address
• Payment information

Derivative Data

Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site. If you are using our mobile application, this information may also include your device name and type, operating system, phone number, country, and other interactions with the application.

Game Data

When you use our platform to browse or play games, we may collect information about your gaming preferences, gameplay statistics, completion rates, and other related metrics to improve your experience and provide personalized recommendations.

How We Use Your Information

We may use the information we collect about you for various purposes, including to:

• Create and manage your account
• Process transactions and send related information including confirmations and invoices
• Send administrative information, such as updates, security alerts, and support messages
• Respond to customer service requests and support needs
• Personalize your experience and deliver content and product offerings relevant to your interests
• Administer contests, promotions, surveys, or other site features
• Request feedback and contact you about your use of the Site
• Monitor and analyze usage and trends to improve your experience with the Site
• Notify you of updates to the Site
• Resolve disputes and troubleshoot problems
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Marketing Communications

With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.

Business Transfers

If we or our subsidiaries are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Site of any change in ownership or uses of your personal information.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

Cookies and Web Beacons

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. For more information on how we use cookies, please refer to our Cookie Policy posted on the Site, which is incorporated into this Privacy Policy.

By using the Site, you agree to be bound by our Cookie Policy.

Your Rights Regarding Your Information

You have certain rights regarding the personal information we collect about you. These include:

• Right to Access - You have the right to request details of the personal information we hold about you.
• Right to Rectification - You have the right to have inaccurate personal information corrected.
• Right to Erasure - In certain circumstances, you have the right to request that we delete your personal information.
• Right to Restrict Processing - You have the right to request that we restrict the processing of your personal information in certain circumstances.
• Right to Data Portability - You have the right to receive the personal information you have provided to us in a structured, commonly used, and machine-readable format.
• Right to Object - You have the right to object to our processing of your personal information in certain circumstances.

To exercise any of these rights, please contact us using the contact information provided below.

Children's Privacy

The Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If we discover that a child under 13 has provided us with personal information, we will promptly delete such information from our systems.

Changes to This Privacy Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new privacy policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Mouzah
123 Game Street
Sydney, NSW 2000
Australia
Email: [email protected]
Phone: +61 2 8765 4321